Food - News

The Surprising
Way Cheesecake
Factory
Waiters Learn
The Menu

By NAOMI KENNEDY

According to a former employee, The Cheesecake Factory’s front-of-house staff members go through a week’s training just to memorize the restaurant’s legendary 21-page menu. Flash cards are given to trainees to learn the names, looks, and descriptions of all 250 menu items.

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Menu knowledge is tested at the end of the week through a series of written and verbal tests. Despite the training, it can take a couple of months to remember everything, says another employee on Reddit, who admitted they had questions even after a year of employment.

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Although the training program seems intensive, it is worth it for those looking to have a career in the restaurant industry. As the former employee further explained, the training and potential for growth was useful, as The Cheesecake Factory likes to promote from within.

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