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What You Probably Didn't Know About Costco's Price Match Policy
In order to retain customers, companies like Costco often use price matching, which is basically a policy where a store will match a competitor's lower price for the same item. However, one Reddit user recently shared that they wanted to buy a new window air conditioner from a Costco store, and the price at the store was $229, while Costco’s online price was $189.
Reasonably, the user wanted to pay the online rate, but the store refused to match the price. Reddit user CostcoSampleBoy, a self-professed employee of Costco explained, "The online "store" has its own buyers and sales separate from brick-and-mortar stores. Essentially they may have higher prices because they can't buy at the same level as our stores can."
However, there is one policy that applies to both online and in-store purchases. As another Reddit user puts it, "Only thing they share is you can return items purchased online in [the] warehouse."