Chick-Fil-A Employees Weigh In On Tipping For Curbside Pickup Orders

Even with a year passed in getting accustomed to the new guidelines that have come with the Coronavirus pandemic, the etiquette for how to best interact with frontline workers — including food service workers — is still being ironed out. Recently, a concerned Chick-fil-A customer took to the brand's Subreddit thread to ask whether customers were supposed to give tips to fast food employees that delivered their curbside pick-up orders.

The broad answer seems to be that Chick-fil-A does not allow its workers to accept tips. Though, in theory, this rule seems rather flexible as some managers may allow it if the customer really insists upon giving the tip — and some customers may sneak tips in without letting the employee decline. One commenter in the thread that identified as a Chick-fil-A employee admitted that they were never informed of this policy and, in fact, had heard directors talk about large tips they were once given.

In an answer to a similar question asked on Indeed, one employee added that, besides the decent pay they receive, accepting tips would be unfair when all they did was bring the meal to the car, while those working in the kitchen have no opportunity to be tipped.