Popeyes Menu Items The Staff Won't Even Eat

Popeyes, the Louisiana-based chicken chain that opened in New Orleans in 1972, is often described by consumers as one of the world's best fast-food restaurants. Praised for its delicious fried chicken wings, tenders, sandwiches, and an impressive array of comfort-food style sides to match, customers seem to love it. The franchise's overwhelming popularity can likely be attributed to a freshness you can taste. Instead of resorting to having frozen tenderloins shipped in, as is the case with many poultry-based restaurants, the chicken Popeyes uses to create its blackened or breaded masterpieces arrives in its kitchens fresh. So fresh, in fact, that one employee even reported there is a step in the preparation process that involves plucking off missed fatty spots or feathers from the raw meaty bits.

But this commendable from-scratch method does not apply to every single item on the Popeyes menu — and even for some of those items for which it does, according to workers, freshness does not automatically equate to perfection. While there are plenty of tasty dishes available at the food franchise that could be considered culinary slam dunks, the employees who prepare our orders divulge that some menu selections are still decidedly lacking. From an underwhelming taste to off-putting smells and questionable sanitary practices during preparation, here are some Popeyes menu items the staff won't even eat.

Sometimes, one foul memory is more than enough to turn someone off to something forever. For a handful of Popeyes employees, it seems that certain unappealing sights and actions taken by coworkers during the handling of a few notable chicken items — in particular the filets used for Popeyes chicken sandwiches — have made for some lasting negative associations.

"I think I remember one of my coworkers dropped a chicken sandwich filet on the ground in the cooler, looked at me, said 'shh', and used it anyways," admitted one employee on a Reddit thread under r/IAmA. Further on in the post, the worker also divulged that sometimes a chicken chunk ends up undercooked — and that they themselves had once bitten into a still-bloodied piece without knowing it. Similar incidents have been reported by other alleged employees, so just as with ordering poultry from any restaurant, be aware of the risks as a consumer before you place an order.

The Creole-seasoned Cajun Rice side from Popeyes is so beloved by customers that when it was suddenly taken off the menu seemingly without warning in 2021, throngs of furious customers flocked to social media to display their anguish. Perhaps this is what caused the franchise to resurrect the dish for a limited time in 2022, where it was quickly and enthusiastically snatched up by nostalgic consumers. And while much of the chain's fan base waits in anticipation to see whether Popeyes will restore the side's status to either a limited-time or permanent menu item in the future, the employees believe the potent rice dish should continue to stay far, far away.

"I don't recommend the Cajun rice even though so many people stand by it," confessed an alleged Popeyes kitchen worker on Reddit. "It's quite literally just white rice with a meat gravy mixed in. But it makes me want to puke making it since the gravy is bright green and very unnatural." The dish was reported as foul-smelling and unattractive to look at by another employee as well, who commented frankly on a thread: "Cajun rice looks and smells like booty, but if you like you do you." Whether or not these admissions will turn people off to the dish when and if it returns remains to be seen.

While Popeyes has historically been praised for its glorious and crispy fried chicken tenders, some recent reviews across numerous platforms cast doubt on the dish's usually assumed brilliance. On a Reddit post titled, "quality of chicken tenders gone down in the last year or so?" under r/Popeyes, customers communally discussed issues such as rubbery strips and chewy breading. A handful of alleged employees joined the debate, offering suggestions as to why, the majority of which seemed to include theories that the individuals preparing the poultry pieces follow improper cooking techniques. 

One worker in particular, however, disagreed, offering their own, simpler explanation. "All this is wrong, hear me out," they began. "I work in the kitchen at popeyes, ask for them fresh. The batter is hard and has a poor taste after 5 minutes that's all it takes to make your chicken bad." They continued, discounting the theory that it had anything to do with incorrect hand breading or cooking failure. "There is no wrong way to cook the chicken [...] the batter and flour stick straight to the chicken so there will not be too little or too much." Whatever the true cause of the waning quality of the Popeyes tenders recently, we say taking the employee's advice and asking for a fresh batch certainly can't hurt your chances of receiving a winning basket.

When we think of mashed potatoes, we naturally envision giant spuds freshly cooked to perfection and mashed with butter and salt to create steaming, creamy bowls of deliciousness. However, some people don't realize that not all mashed potatoes originate from recently harvested starchy vegetables. Many fast-food chains utilize powdered mashed potatoes — a dehydrated and packeted potato product that can, in a sense, reactivate when hot water is added. While this is understandably a much faster process than boiling, peeling, and mashing fresh potatoes would be, it can make the idea of actually eating the end result slightly off-putting for those charged with making it.

"Spoiler alert- It's powdered mashed potatoes," admitted an alleged employee on Reddit regarding the Popeyes side, "the kind they add lots of water to make it seem like regular mashed potatoes." This was corroborated on other threads, with one former worker describing tiny specks and granules sometimes being left behind when they aren't absorbed properly during stirring. Disgust for this less-than-fresh shortcut reads clearly between the lines, but for those not required to stir the powder-and-water mixture to make magic happen, some think Popeyes' potatoes can still be enjoyable. "I still love mashed potatoes from places like this," said a responding user on the original thread. "It's a guilty pleasure."

TRUFF is a line of high-quality condiments, including hot sauces, cooking oils, and mayonnaise, all constructed from truffles, a fungus that grows underground and is often used in the culinary sector due to its poignant flavor. Recently, the TRUFF company joined forces with Popeyes Louisiana Chicken to develop a line of products featuring the company's various sauces. One of the limited-time offers in 2023 was the Spicy TRUFF Chicken Sandwich, which calls for a spicy chicken patty topped with a generous layer of the sauce company's mayonnaise in a brioche bun.

While food brand mashups can often end in a favorable result, according to consumers and employees alike, the creation that results from the Popeyes and TRUFF collaboration is anything but. This appears to be overwhelmingly due to the mayonnaise itself — specifically, its smell. "The smell immediately put me off. Gross. Took 1 bite, spit it out," said one user on Reddit of the sandwich. An employee on a separate thread titled "TRUFF mayo is so bad" shared that preparing the dish is about as enjoyable as eating it. "I work at Popeyes and this sauce right here is the worst thing you could possibly get. Right off the bat when you get this sauce it has the worst smell. Everyone in my store calls it the stink sauce." Yikes. If you're into truffles, this one might be enjoyable — but at the very least, you should prepare your nose for an interesting sniffing experience.