Little Caesars Vs. Pizza Hut: Which Is Better?

Obviously, the main staple on Pizza Hut and Little Caesars' menus is pizza. Both restaurants offer multiple types of pizza, including prebuilt recipes and customizable pies, each in different sizes, with different crusts, and more. But, which restaurant goes beyond pizza to cater to those who want something else once in a while?

The Little Caesars menu includes breadsticks, cheese bread, wings, and drinks to round out your pizza delivery. You can also add desserts like cookie dough brownies. The menu also includes a few preset pizza combinations like Veggie, Ultimate Supreme, and Hula Hawaiian if you don't feel like creating your own pizza.

Pizza Hut's menu is a bit more varied. It also offers wings, drinks, breadsticks, cheese sticks, and desserts, like brownies, cinnamon sticks, and a pizza-sized chocolate chip cookie. Customers can also add yummy pastas to their orders like the Oven-Baked Chicken Alfredo Pasta or the Oven-Baked Veggie Pasta. Fries are also a side option that you won't find at Little Caesars. And Pizza Hut has a few extra pizzas that Little Caesars doesn't offer, like Buffalo Chicken and Backyard BBQ Chicken. While you won't find a huge difference between the two menus, Pizza Hut might be the better option for frequent customers who want a little more variety to choose from.

Changing the type of crust that your pizza sauce, toppings, and cheese rest on can completely change how pizza tastes. Pizza Hut and Little Caesars each have different crust options to create a whole new pizza experience when you want something different than your usual pie.

Little Caesars' Detroit-Style Deep Dish Pizza gives customers eight slices of their favorite Little Caesars pizza on a deep, crispy crust, ideal for those who are more into the flavor of pizza crust than the pizza itself. According to a Little Caesars press release, the company was the first national pizza chain to offer this style of pizza in 2013. The chain also offers regular and thin-crust round pies to go with its rectangular Detroit-style options.

Meanwhile, Pizza Hut states that it no longer offers its version of a Detroit deep dish pizza, so if your mouth is watering specifically for that, you'll want to order from Little Caesars. However, its menu does include a few other crust options, like its Original Pan Pizza, Thin 'N Crispy, and its super-popular Original Stuffed Crust. In 2021, Pizza Hut celebrated the 25th anniversary of its cheese-stuffed crust (via a Pizza Hut press release), which shows just how much pizza lovers have clung to this tasty option.

Some people value the quality of their pizza's ingredients even more than the taste, which is precisely why we dug into the ingredients of each company's toppings, dough, and other ingredients. Pizza Hut is transparent about where it sources its ingredients from so that you can feel better prepared when you place an order. For instance, its tomatoes are California-grown and vine-ripened, and its wheat often comes from farms and mills it's partnered with for years and years. According to current and former Pizza Hut workers who commented on a Reddit thread, however, the dough ships premade rather than being made fresh in-house.

On the other hand, Little Caesars claims on its Facebook page that its dough is made fresh daily in its restaurants using a mixer. Brand Eating also walks through the process of crafting a fresh deep-dish pizza during a visit to the Little Caesars headquarters, confirming that the dough is, indeed, made fresh. However, the brand doesn't release as much information about its ingredients and sourcing methods as Pizza Hut does on its website. We do know that Little Caesars now works with a food distributor named Blue Line Foodservice Distribution, which grew from a mushroom farm that the company purchased in (the 1960s (per Little Caesars). However, the company doesn't offer much more information about where its ingredients come from.

If you're like many people, you probably sometimes order pizza purely for convenience. Pizza Hut and Little Caesars make ordering and receiving your pizza as easy as possible, but each company offers services the other doesn't, which could influence your choice of the best option.

After ordering from Pizza Hut, you can visit your local store to pick up your order or opt for delivery during your store's delivery times. Pizza Hut restaurants with delivery services have their own pizza delivery drivers that bring your pizza right to your door. Many locations also use third-party delivery services like DoorDash and Grubhub to fill in gaps when delivery drivers may not be available (per Restaurant Business). You'll even earn Pizza Hut rewards when you place a delivery order (via Pizza Hut). In contrast, Little Caesars has no in-store delivery service and has no plans to offer it (via CNBC). However, according to The Spoon, it does partner with third-party delivery apps to get customers their food. 

Little Caesars customers can also benefit from the company's convenient Pizza Portal pickup, an option that Pizza Hut has yet to offer. According to a Little Caesars press release, the company started offering the portals in select restaurants in 2018, allowing customers to preorder and prepay for their food, visit the restaurant, and quickly pick up their order from the portal using a unique code.

According to ScrapeHero data for December 2022, there are more than 4,100 Little Caesars restaurants in the United States and more than 6,600 Pizza Hut restaurants as of January 2023. With so many Little Caesars and Pizza Hut restaurants across the country, customer service at each individual location can be hit or miss. This becomes evident when scrolling through Reddit threads, where customers have no desire to hide their true feelings about less-than-stellar customer service experiences at either restaurant. For instance, one Pizza Hut customer states, "I had to call back 20 times to finally get a refund. But now I'm calling them to complain about how much I had to complain to get the original issue solved." And an unhappy Little Caesars customer explains that getting a hold of the restaurant for a refund has been a nearly impossible task.

Of course, research has suggested that it's more common to share negative reviews than positive ones (via Forbes), so there's no way to say definitively which pizza chain edges on top with customer service. When it comes to the ability to contact the company to share your thoughts, both allow for online feedback submissions through a website form. But Pizza Hut offers a few more contact methods on its website, such as a dedicated phone line for issues related to Hut Rewards and a general customer service phone line. Customers can also contact Pizza Hut via its Twitter page.

Pizza Hut and Little Caesars have a lot of similarities in their flavors, menu items, and options for toppings and premade pizza recipes, which is precisely why it's common for people to want to compare the two restaurants. Still, based on the information we've outlined here, one or the other will probably fit your needs and preferences more for each criterion like crust options, delivery and pickup features, and rewards programs.

For affordability, we'd say Little Caesars wins, hands down. You may not earn points for your orders through a rewards program like Pizza Hut has, but you don't really need to because Little Caesars has relatively affordable prices, with pizzas as low as $5.55. That's tough to beat at any pizza restaurant! But if variety and options are your priority, then Pizza Hut takes the cake. It has more topping, crust, and sauce options for you to create the pizza of your dreams. There are also a few more pizza recipes to choose from on the menu in addition to pastas, which you can't find at Little Caesars.

Reddit is proof that pizza lovers have differing opinions and that there's no clear winner. For instance, this Redditor says that Little Caesars wins, noting "Pizza Hut is way too grassy and fatty." But, a commenter on another thread says Pizza Hut is their winner, adding, "It's my favorite delivery pizza." In the end, your choice will depend on what you value most in a pizza place.