Employees Reveal What It's Really Like To Work At The Cheesecake Factory

The Cheesecake Factory is a popular casual dining chain known for its cheesecake and large portions. As per the brand's official website, the restaurant was founded way back in the 1940s; the story began with a baker named Evelyn Overton who was motivated to bake a cheesecake after she came across a recipe in a newspaper. The journey that followed was a long and adventurous one: Overton worked on a tiny cheesecake establishment, took care of her family, worked from her home's kitchen, and made cakes for commercial businesses in her town. Eventually, that endeavor evolved into the establishment we know and love today.

When it comes to caring for its team members, The Cheesecake Factory insists that it treats its employees like family. "We're a place where you can bring your entire self to work, where your individuality is celebrated and appreciated," a description on the website reads. The brand added that no matter who you are, you'll be seen, heard and looked after while working for the company.

The Cheesecake Factory has good reviews

The Cheesecake Factory is rated 3.9 on Indeed and has many positive reviews from former employees. For example, one ex-hostess wrote about her memorable time on the job and said, "I worked here for several years and the relationships I built with coworkers and guests were unforgettable. I loved coming into work every single day. The work was stressful and often exhausting, but you went home everyday with a sense of accomplishment." The former employee added that the only thing that she'd change about the job is the management; some managers were encouraging, but others were rather tough to work with.

In an Insider piece, another former employee discussed their experience working at The Cheesecake Factory; they wrote that it was a stressful job with a corporate culture. She also needed to put in extra hours when required, and as a server, she had to ensure that she'd memorized every single detail from the menu. 

However, a job at The Cheesecake Factory could be a great gig for many. The former hostess wrote that she had many colleagues who were really fond of their jobs — and the pay was rewarding too. It all boils down to being able to enjoy being a part of the fast-paced and demanding industry.