What Chick-Fil-A Employees Really Think About Ads Depicting Them As 'One Big Family'

As a fast-food company, Chick-fil-A claims to offer an uplifting work environment to all its staff members. According to the Chick-fil-A website, employees are entitled to several benefits, including but not limited to scholarships, flexible schedules, the chance to grow within the organization, and more. Additionally, Chick-fil-A notes that the job gives you the chance to build long-lasting bonds with peers and colleagues. Of course, healthy interpersonal relationships and a supportive environment can go a long way in safeguarding your well-being.

"I've established personal connections with my fellow team members that never would have been possible, if not for working at this Chick-fil-A," wrote one of the members at the restaurant's Lebanon, Tennessee, location. Additionally, many commercials from Chick-fil-A focus on this aspect and mention that the entire team is really like "one big family" (via iSpot.tv). 

Is that true, though? As far as employees are concerned, the feedback is mostly mixed.

Chick-fil-A employees seem divided

A curious Redditor asked Chick-fil-A employees to talk about their personal experiences, especially the fact that the brand's commercials highlight that it's like a big, happy family and that the work setting is upbeat. A commentator said that this was true for them. In fact, they once received a huge shipment of small cows, and everyone was encouraged to adopt one because there were so many of them. "When it started getting slower for the day we were asking everyone what we named our cows!" they added.

Another commentator had a different experience to share. They wrote that some colleagues were far too toxic, while others were great. However, the toxicity was overpowering, and they decided to quit the job. "That's the issue: everyone can be great, but it just takes one or two really toxic people to make your workplace hell," the staff member wrote. Meanwhile, someone else said that their outlet has definitely been uplifting and everyone is sweet to each other. A wise commentator said it best. "Everybody in this thread is correct. For some stores yes, for others (like my old store) it's a hard no," they explained.