Caribbean Chain Restaurants, Ranked Worst To Best

The label "Caribbean" can conjure up thoughts of many different food items. But one thing's for sure — there will never be a shortage of flavor. If you're spice averse, then you're purely out of luck, because Caribbean food packs flavor and spices with a special affinity for peppers and heat. 

The Caribbean region consists of the more than 7,000 islands and 13 states within the Caribbean sea, as well as the nearby coastal regions (via World Atlas). The first people to live in the Caribbean islands were the Arawak, Carib, and Taino natives, according to NTL International. Their native cuisines have been influenced by various cultures such as African, Chinese, French, Indian, and many more, leading to a proliferation of rice and bean dishes as well as stewed meats and vegetables that have developed with the unique flavors of each island or state. There's Jamaican's jerk seasoning, the shredded beef stew called ropa vieja in Cuba, and many more signature, mouth-watering dishes in between.

While there aren't as many Caribbean restaurant chains in the U.S. as there are, say, burger chains, there are quite a few and they seem to be growing in number. The Food Institute rated Caribbean cuisine as a trend to watch in 2022. And while there's nothing trendy or novel about this cuisine to those who have loved it for many years, there's an exciting possibility to see Caribbean food continue to attract new fans. With this in mind, we've rounded up the top Caribbean chains and ranked them from worst to best. Keep reading to find your next favorite Caribbean food spot!

Pollo Tropical was founded in Miami in 1988, according to their website. They are considered a healthy alternative to the mega fast food brands that serve up fries and burgers. Their menu consists of enticing options like fire grilled citrus marinated chicken as well as roast pork. You can also combine your pick of toppings to create a bowl of your choice in one of their TropiChop bowls. And with salads, soups, sandwiches, and wraps, there seems to be something for everyone on the menu.

Unfortunately, consumers don't appear to be enthusiastic about the fare — many of the locations have an average star rating of just two to three out of five stars on Yelp. One Yelp reviewer said, "Quality of the food has gone down ... the rice is no longer good it's very flavorless and lacks salt. The chicken quesadilla salad isn't the same as it used to be, missing a lot of toppings and over flavored with Sazon Goya. Beans were hard and chicken in salad wasn't grilled but guisado." A Facebook reviewer was also unhappy with the quality of their meal and said, "Visited location on 1/4/22 ordered a family meal. Got home only to find the chicken dry burnt and overcooked. Had to toss the chicken and settle for the beans and rice. Will NEVER patronize Pollo Tropical again. In any location. Too many bad experiences with quality of food and poor customer service."

There are over 141 locations, so you may have better luck depending on which location you go to, but if you want well-cooked tropical-inspired chicken, you might want to keep looking.

In 1989, Golden Krust was founded as a way for Lowell Hawthorne and his siblings to pay homage to their parents' Jamaican home cooking, according to the Golden Krust website. The Bronx-based bakery would become popular and eventually grow into a restaurant franchise with more than 120 different locations. 

Golden Krust promises to serve up Jamaican staples like braised oxtail over rice and peas, escovitch fish, curried goat, and of course, patties. It sounds promising, but often times the meals can fall flat, especially if you're used to Jamaican home cooking. After commenting on the texture of her meal, one Yelp reviewer said, "I literally have never been this disappointed in a food choice in my life. $20 down the drain, and I'm not even mad about the money, I'm mad that I was really looking forward to eating it." 

If you're up for just a beef patty, you may have slightly more luck, but as Eater warned, "Don't expect a life-changing pastry (the crust is tougher than many of the other patties served in this Brooklyn neighborhood), but you can count on flavorful fillings." Golden Krust might be a good introduction to those who aren't very familiar with Jamaican food, but for those who are looking for the real deal, you may be better off finding a different venue.

As a chain restaurant with several locations around the country, Cuba Libre is guaranteed to give different experiences in eachcity. There are Cuba Libres in Philadelphia, Washington, D.C., Atlantic City, Orlando and Ft. Lauderdale, with each location branded as more of a rum bar and music venue than a restaurant. But there is food and it is a big draw for the chain. They offer Cuban options like roasted half chicken, shrimp enchilados, and arroz con pollo. Some food is even available as bar food during happy hour. 

Cuba Libre is different from all of the other Caribbean restaurants on this list because it's a destination, an experience and a full bar. The food is mostly positive but they have encountered some issues with seasoning, with one Yelp reviewer remarking, "My husband ordered the pollo asado. He is Cuban himself, so he is extremely picky and honestly not even a foodie at all. But he wasn't a fan of the chicken. He thought it was way too salty."

One blogger Scott Joseph Orlando liked the food but couldn't get past the bustline environment, saying, "The only thing that could have made the meal more pleasant would have been to enjoy it on the less overwrought patio. The cavernous interior with its echoey noise and cafeteria feel, is probably best left to the nightclub crowd."

Donna's is a 14-location chain of Jamaican restaurants throughout Florida (via the Donna's website). Their menu is made up of all the Jamaican classics like jerk chicken, curry goat, curry chicken, brown stew chicken, and ackee and saltfish. The food sounds like a delicious array of Jamaican dishes, but the experience seems to be a bit hit or miss. One Yelp reviewer was not thrilled with the quality of her meal and said, "I am very disappointed, I bought a stew chicken and the chicken is dry and tough. I paid $14 for that! It has been reheated so many times that you can't even chew it! I'm really upset. I had to throw it to the garbage."

That said, most customer reactions skew positively, or at least neutral. A Check Please Fl reviewer said, "Everything was good and what you'd expect from a Jamaican cafeteria style restaurant. The ambiance was unassuming. The service price and quality of the food was good. The portions were huge. Cafeteria style implies that most of the food is premade fyi. Standard Jamaican fare."

If there's a long line, one Yelp customer even suggests waiting it out because it's worth it. The good thing about the multiple locations is that if you have bad luck at one, you can always try another.

Dutch Pot is a low-key Jamaican restaurant that gets its name from the cookware that is a staple of Jamaican cuisine. The restaurant has been serving Florida since its inception in 1998, according to their website, with a catering arm for special events. They have a menu full of Jamaican dishes such as oxtails, escovitch fish, and brown stew chicken, as well as various porridges and soups.

Dutch Pot has 9 locations that are still run by the original owners, and with the growth and popularity they must be doing something right to keep customers coming back. According to consumer reviews there is always a line, so be prepared to wait because you won't regret it. One Yelp reviewer said: "First time visiting the Dutch Pot and was pleasantly surprised ... high quality ingredients, relatively fast service, and scaled locations throughout the city. The oxtail and rice and peas were excellent. Tasted basically homemade, and prices were reasonable ~$15 for a medium sized portion (which was huge)."

Flames is a seven-location chain in Massachusets and Rhode Island. But interestingly, each of the locations has a slightly different concept. Each is based around Jamaican cuisine, but Flame I is Jamaican breakfast, lunch, and dinner staples; Flame II is more of a lounge; and Flame III is more diner-like with a focus on breakfast food, according to the chain's website. 

Overall, the chain has served a bunch of satisfied customers, with one Yelp reviewer saying, "I've been here a handful of times but every time I come it's literally better than the last. I just came in recently a few weeks ago and I ended up getting ox tails I got a medium plate but there was a girl there I never got her name but I ended up getting a lot more than I expected for the price. The food is delicious. The ox tail falls right off the bone. The rice and peas with gravy added melts in your mouth." Another reviewer on Trip Advisor was transported back to the island after eating at Flames, saying, "Having travelled in the Caribbean including Jamaica I can honestly say this place is the real deal."