Some Redditors Think This Mexican Chain Is Overpriced And Greasy

Dining out used to be a fun activity for people with varying budgets. These days, exorbitant restaurant prices are changing consumer habits, with many people opting to prepare and eat meals at home. As prices increase, fast-casual Mexican establishments have largely been able to maintain customer loyalty, as these spots are considered ideal for snagging substantial portions of tasty yet affordable food. Filiberto's, however, is one Mexican chain that hasn't been living up to customers' expectations. In our list of the most overpriced Mexican chains in the U.S., Filiberto's got a mention due to its ever-rising pricing scheme, but that's not all. Based on reviews, the restaurant's quality and once-impressive portion sizes have slipped considerably. 

Disgruntled Filiberto's customers are airing their grievances all over the internet, and it's not pretty. One Yelp review characterized the restaurant as "Very expensive for nothing, tortillas not soft, horrible." Over on Reddit, one user highlighted the overwhelming greasiness of Filiberto's fare, saying, "I [also] got a carne asada burrito for $15 and it was a greasy/stringy meat mess." In these reviews and other commentary online, diners swear to never patronize the establishment again. Customers also take exception to the chain's portions, which are still sizable but apparently not as generous as they used to be. As another Redditor put it, "[Filiberto's] used to be a significant step up from Taco Bell/Del Taco, and damn near family-sized portions. Now, it's family-sized prices for sh*t."

Filiberto's Mexican Food debuted in San Diego in 1988, though locations can now be found in Arizona, New Mexico, and Texas. The menu features classic dishes like carne asada burritos, fish tacos, chile rellenos, and plenty more. While there are lots of online detractors these days, select locations still get praise from fans for their delicious, oversized burritos, and at one time, the 24-hour chain was well-loved. In a Reddit thread titled "Remember when Filiberto's used to be good?", one commenter pondered, "Idk what has happened or why they are charging so much and skimping on the burrito fillings, it's disappointing." Disappointing indeed — we lauded Filiberto's as one of the best regional fast food chains in the past. 

The food inflation crisis is a legitimate concern that affects restaurants as well as consumers. Restaurant prices are outpacing food inflation, but the owners of some dining establishments have gotten candid about how paying employees fair wages and the rising expenses of non-food restaurant supplies also contribute to higher menu prices. Filiberto's hasn't formally acknowledged the publicized customer complaints or addressed its increasing prices. Silence aside, if Yelpers continue to leave negative reviews such as "This taco cost $7.29," or cautionary feedback about the chain charging "$2.56 for extra cilantro," Filiberto's reputation isn't likely to improve.